More than anything, we primarily are responsible for our client satisfaction. Most of what we do is quite technically challenging, but we also have the good sense of understanding that some days even smart people like us have to crawl under desks to plug Ethernet cables back in.
Our computer repair technicians have the personality that people like to have around. It never hurt to have a sense of humor and a strong desire to help people.
We love technology, but it’s just one of our many interests. We understand that the difference between doing a ‘good’ job and ‘great’ job is in how we sweat the details. We like to meet new people, and we like to fix things we didn’t break. We can think of three metaphors or other ways to explain a complex technical concept to a layperson, and we naturally check in with them to make sure we haven’t lost them.
Dedication. Passion about our job and caring for our clients are qualities that don’t sound too squishy for us.
This means we are thoughtful and proactive and curious about what other people are doing and why. We are confident in our abilities to solve problems on our own, ask for help when we need it and do whatever it takes to get the job done.